NHTSA Complaint #11475747 — 2016 JEEP GRAND CHEROKEE ENGINE

Complaint Details

ODI Number	11475747
Vehicle	2016 JEEP GRAND CHEROKEE
Component	ENGINE
Date of Incident	December 8, 2021
Date Filed	July 25, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

Initially called to schedule an appointment with the jeep dealership due to engine coolant loss in December of 2021 in regards to a recall of egr cooler (W79). Couldn't get an appointment until 2/25/2022. Told it was safe to drive until. 2/25 took vehicle in for inspection of said recall, told yes it does have problem, but no parts until 3/14/2022, safe to drive. Brought back 3/14/22 dealership still has vehicle, not safe to drive, still waiting on parts. Now there is a new recall (Z46), vehicle unsafe to drive, no parts or time when parts will be available.

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