NHTSA Complaint #11474728 β€” 2013 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11474728
Vehicle 2013 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

We were experiencing the engine cutting out and dying very rarely for about 2 years. One day while driving the vehicle, I hit the accelerator and the car started to engage the drive train, but then cut out and died. I was able to restart the vehicle and put it into drive. It would accelerate but once it got to the correct RPM and tried to shift the engine would cut out again. Ford said that it was a transmission failure and because it wasn't under warranty it was our responsibility to replace it at our cost if we decided to do the repair. Now a year later, the exact issue that we were experiencing is beginning with the replacement transmission. If this is a recall is it the responsibility of Ford to reimburse me the cost of replacing the transmission and complete the recall repair for the transmission that they put in.

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