NHTSA Complaint #11472615 — 2011 BMW 328I

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11472615
Vehicle	2011 BMW 328I
Component	ELECTRICAL SYSTEM
Date of Incident	February 21, 2022
Date Filed	July 6, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Vehicle started smelling like smoke and making loud screeching noise in February. Took car to BMW certified shop to be fixed, put out thousands of dollars to have valve replaced, check engine light will still not turn off. In April I received a letter from BMW about the a recall on the PVC Valve. It is now July and they just diagnosed a remedy. Called around to every local dealership, they cannot fix it due to lack of parts. It has been over 5 months without having a car. BMW North America is giving me the run around and dealerships keep referring me to call BMW North America. Also have told me that they might not refund me for this since the problem wasn’t fixed even though BMW is at fault.

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