NHTSA Complaint #11472466 — 2020 JEEP COMPASS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11472466
Vehicle 2020 JEEP COMPASS
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

Engine shut itself off by itself at a stop light. The car flashed a “coolant temperature too high” message then immediately turned off. As i was driving I always check my dashboard. I was going 45mph reached the stop light and the engine/coolant temperature gauge was normal in between the cold and the high sign. But even then it flashed that “coolant temperature too high” message and shut itself off right when the red light changed to a green light. It was over 100 degrees Fahrenheit outside and inside the car without AC it was awful. I immediately turn on my four ways but cars still kept coming up behind me even though I could not move my car. The car would not turn on. I called 911 and my insurance for help moving my disabled vehicle. Even with my four ways on, drivers kept pulling up behind me even two semi gasoline trucks despite my four way lights being on. Two drivers almost rear ended me because they kept coming up behind me. I kept pressing my brakes praying cars would not hit me because the car would not come back on. I was sweating and trying not to pass out from the heat. I tried to turn my car back on multiple times and after 15 minutes it finally came back on. Out of fear, I did not continue driving the vehicle because I didn't want to keep driving knowing it would turn itself off at the next stop light. Help was on the way and the tow came to help with my disabled vehicle and the police arrived as well to help divert traffic. I was scared and almost got hit by a car, truck, and two semi gasoline trucks. This has happened multiple times every year. Happened on the driveway at my house, has happened on the freeway where I am going over 65mph and messes up with the braking system and with my steering, and most recent at a stop light driving home from work. Scariest day of my life. It is a safety hazard. Can cause accidents even death.

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