NHTSA Complaint #11471967 — 2022 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11471967
Vehicle	2022 KIA SORENTO
Component	ENGINE
Date of Incident	June 29, 2022
Date Filed	July 1, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

On 06/29/2022 brand new vehicle with 775 miles had a transmission failure warning appear on the dashboard. "Transmission system error! Check transmission oil immediately!" vehicle became sluggish and had to turn on hazards to crawl it back home. Brought to local dealership and they could not see any error codes or replicate the problem and gave us back the vehicle. On 07/01/2022 with 865 miles the error message re-appeared with engine performing sluggishly - turned on hazards drove it into dealership so they can see and try to identify problem. After researching online, several Kia Sorrento's are encountering the same error and transmission failures with less than 2,000 miles. Kia is failing to identify and remedy the issue nationally.

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