NHTSA Complaint #11471885 — 2021 HONDA CIVIC

Honda uses a soy-based insulation on the wires in its new cars. We have a brand new, less than 4,000 miles, Honda Civic. I recently went out to start it in the morning and received warning lights on virtually ALL of the systems you list. Why? Apparently rabbits are attracted to the soy-based insulation and will chew it. Honda knows about this problem -- they have had class action lawsuits filed against them already because THOUSANDS of consumers have had their Hondas disabled when rodents chewed the insulation on the wiring harnesses. I had to have the Honda towed into the dealership here in Helena, Montana because it was COMPLETELY DISABLED -- including no power steering. Notably, the service technician told me "it's a common problem -- rodents like the soy insulation." The cost to repair the 18" wire harness was $350.00!! Rather astounding sum to unclip both ends and clip in a new wire harness. But here's the rub. Honda knows about this problem and have already had class action lawsuits filed against the company for the obvious design and manufacturing flaw. If anyone doubted that, all they have to do is ask what Honda does to deal with the problem. The answer: They sell and install "hot chili tape" that they wrap on the wire harness so rodents/rabbits won't chew it. Obviously, they wouldn't need to produce their own chili tape if there wasn't a known -- well known -- problem with their wiring insulation. This is a very real problem for consumers because virtually everywhere on the planet there are rodents and rabbits. So if you park your Honda anywhere, you may wake up to find it no longer works and you will be stranded. This is particularly a problem in rural areas such as Montana, where dealerships can be hundreds of miles away. Honda does not warn consumers of this problem -- although they do laud their "bumper-to-bumper" 30,000 mile warranty. Oddly enough, the wire harness is located between the bumpers...but the warranty does NOT cover this.