NHTSA Complaint #11471207 — 2012 FORD F-350

The contact owns a 2012 Ford F-350. The contact stated while driving 75 MPH on the expressway, the vehicle drove over a bump on the roadway and the vehicle and the steering wheel started shaking violently. The contact depressed the brake pedal and veered to the side of the road. The contact stated that the failure reoccurred three times while driving over bumps on the roadway the same day. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer and test driven. The dealer inspected the suspension and diagnosed that no issues were found. However, the dealer advised the contact that the tires needed to be replaced as they were worn on the inside. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.