NHTSA Complaint #11470478 — 2020 JEEP COMPASS
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11470478 |
| Vehicle | 2020 JEEP COMPASS |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
During my drive on 6/1/2022 I noticed as the heat intensified outside that my windshield started to look like it was melting and each time it gets hot the same occurs. I've also noticed this defect in a smaller yet in my sight line on my driver's side window and the rear window. Yes, my safety is put at risk as well as others due to the lack of true visibility while driving. I took my vehicle to 2 dealerships, auto glass center, auto body and auto detailer all have physically seen this issue happening. It is very difficult to take a photo to send for viewing as it is best to see this in person due to the reflection the windows cause. I am told that despite being with in the 3yr 36000 mile warranty for a "leased" vehicle Chrysler will not cover the replacement due to the manufacturers defect.
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