NHTSA Complaint #11469791 — 2020 HONDA ACCORD
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11469791 |
| Vehicle | 2020 HONDA ACCORD |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I brought my vehicle into the dealer for a recall software problem and to fix an oil leak coming from the valve cover. They replace the valve cover gasket and performed the software recall. As of now it still shows that my vehicle still needs the software recall. One week later after the oil leak repair, a massive oil leak formed at the valve cover causing oil to cover my engine bay and exhaust causing a burning smell and possible fire risk. Every weekend we drive out of state to tournaments and I was unaware of the leak. I brought it back to the dealer and they said it was residual oil from the previous repair. I was skeptical but believed them. One week later the same massive oil leak and problem occurred in my engine bay and driveway. Having no confidence in the dealer and being an ASE certified master mechanic, I decided to fix the problem myself by replacing the plastic valve cover assembly. I remove the old valve cover and found it to be extremely warped not providing a proper seal. The first time I brought my car into the dealer the service advisor said this is the second one this week that we’ve seen. I have a hard time believing that my vehicle is the only problem with this. I am extremely dissatisfied with the service from the dealership and the lack of concern that my life and my sons life was put in danger with a fire risk. I am currently seeking reimbursement for the part that I paid out-of-pocket. About US$150.
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