NHTSA Complaint #11469534 — 2022 RAM 1500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11469534
Vehicle	2022 RAM 1500
Component	SERVICE BRAKES
Date of Incident	June 16, 2022
Date Filed	June 16, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

Tow haul mode causes vechical to be stuck in 3rd gear which is very dangerous on highway because of speed limit. Ram case manager clarice McDonald case 82922734 advised me to operate the vechical in all conditions without tow haul mode on. They have no fix. The owners manual states it is dangerous and can damage the vehicle if you do not use tow haul mode when carrying heavy weights. Ram is advising customers to not use a feature in the vehicle that makes towing safer and is required per the manual for heavy weights. It is very dangerous having a manufacture advising customers to tow without the use of tow haul mode. Recall required asap.

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