NHTSA Complaint #11468444 — 2016 HONDA PILOT

The vehicle’s Auto Stop/Start feature routinely fails to restart the engine when releasing the brake, turning the steering wheel, or selecting Park. In order to start the vehicle, it must be placed into Park, turned off, and then turned back on by holding the Start button. This has worked on most occasions (approx 90% of occasions thus far); other times a jump start was required. Attempts to resolve from Honda have required several purchases of a new battery and denial of there being a larger issue. There is no indication or warning that the feature has failed until attempting to resume driving (or the vehicle attempts to restart itself based on the vehicle’s self-monitored parameters). The failure to start leaves the vehicle stuck in traffic risking collision and/or personal injury as a result.