NHTSA Complaint #11468281 — 2016 HONDA PILOT

I recently saw an article that NHTSA is investigating Honda vehicles 2016-2019 regarding the idle stop/restart of the car and want to corroborate that this issue does exist. My husband and I bought a 2016 Honda Pilot Elite in late July of 2019. We believe we are the second owners of the vehicle. All was fine except for occasionally, the idle stop/restart feature would not work: the car would cut off at a red light, but when taking my foot off the brake and expecting a restart, you would see and hear all of the electrical turn off--radio, a/c, etc. and sometimes the car would not restart. I would have to wait 30 seconds or so, then restart the car as normal. The most harrowing experience with this happened on a six-lane highway where I was the last in line at a red light. The light turned green, all cars accelerated and left, but the idle stop did not restart, the car cut off completely, and it would not restart at all. I had to wait for a minute or two to re-try several times. This was a 55mph highway, I was in the middle lane completely stalled out with no other cars around me, and my children were in the car with me. I was afraid someone would come barreling along at the speed limit and hit us. We took the car in to our local Honda dealership on 11/21/19 and still have the paperwork, which reads "BMS no supplying proper voltage for auto stop function to operate properly", "Install new battery management sensor", "Battery test bad" and "replaced battery". We all figured it was the car's battery. A year later, we asked and they still couldn't disconnect that feature for us. I have made it a habit to hit the button to disable the idle stop whenever I drive the car. Just last week, my husband drove with the rest of us in the car, he did not disable the idle stop at a red light, and the car briefly cut off all electrical (but quickly turned back on) when he lifted his foot from the break. We still have the car. Please do inspect it. There are no warning signs.