NHTSA Complaint #11467905 — 2014 KIA FORTE

All Star Kia of Baton Rouge submitted information to Kia and the recall listed was denied. Cited that the car was put through a bearing test, and even charged me 393 dollars for this test when dealing with this recall directly. My vehicle was up to date with oil changes and verified that it was changed before 6k miles even sometimes before 3k miles. Currently the vehicle has a knock in it. PRIOR to bringing it in All Star Kia of Baton Rouge claimed they had all the parts but the long block suddenly wasn't there when I reached the location. I asked to see the data that they ran and they just showed the word "passed" without any data. All Star Kia then stated that their information connects directly with Kia directly and they don't have that information. They tried to charge me a 8000 for a engine repair. When dealing with the bearing test I told the representative I couldn't afford the 393 I'm just here for the test she said it would be ok and that they were going to use the data to contact Kia about the engine replacement, but needed my verification to run the test via a yes response on a text back to the representative. I was just in fear that my car would catch on fire at some point, and it was turned into a profit and the recall was completely neglected