NHTSA Complaint #11467129 — 2018 CHEVROLET BOLT EV

I have tried to schedule service for the High Voltage Battery Recall using a GM recommended service provider in Jefferson City MO named Rusty Drewing Chevrolet. I was turned away after scheduling my service over 1 month prior because they will not service the vehicle stating they are not getting the appropriate tools from GM. I was told that even if I left the vehicle with them for a month they would not be able to service it because GM is not sending them the replacement tools that they need to properly discharge the HV battery. I am now forced to continue operating a potentially dangerous vehicle because I am being refused service to get a recall performed on my vehicle.