NHTSA Complaint #11465572 — 2016 GMC TERRAIN

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11465572
Vehicle 2016 GMC TERRAIN
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

2016 GMC Terrain front windshield wipers failed completely during a major rainstorm downpour event. Visibility during 05/21/2022 drive on Interstate 94 was immediately compromised and my son had to pull over to avoid potential collision. Diagnosis indicates wiper motor is still operational, both front wipers are still coupled/ganged-together and move in unison, but can now be moved freely by hand, indicating wipers are de-coupled from motor. This is the same failure mode that prompted NHSTA to push for a GM recall of 2013, and then later 2014 & 2015 GMC Terrain vehicles. There is a growing list of 2016 GMC Terrain owners reporting this same failure mode online. NHTSA & GM should take a serious look at this before someone is seriously injured.

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