NHTSA Complaint #11464976 — 2021 TOYOTA RAV4

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11464976
Vehicle	2021 TOYOTA RAV4
Component	STRUCTURE:BODY
Date of Incident	May 14, 2022
Date Filed	May 17, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I bought a new car in 2021. It is 21 Toyota RAV4 . The mileage is about 3900 . Now, Its windshield is cracked . one day I parked my at outdoor parking lot. The second day I found the windshield had a long crack. After few days I drove my car to dealership, then they said that was not a quality issues and the basic warranty not covering the windshield. I am so upset now.

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