NHTSA Complaint #11464711 — 2021 JEEP RENEGADE

Picked up Jeep in Kansas City. Got on highway and transmission (trans) would not shift into high gears. Called dealership and was told to contact local dealer. Got back to Texas (560 mi.) and contacted 4 dealers in the DFW area. All said there were issues with 9 sp. trans. One said put 2500 mi. on and see if it is a computer break in issue. Took to local dealer with 3300 mi and they did a Star Case. Subsequently, I also went with Manager and confirmed issue. Was contacted by Ralph at Jeep (CASE #82736087). Was told car was submitted for buyback. Two days later, buyback was off the table, and I was stuck with it. Jeep said that no problem found per dealership. Called dealership and was told flat out that was not the case. They drove one off the lot and it did just fine (2022 model). Meanwhile, I posted on a Renegade forum and other people are having same issue. We refer to this as "Paid for a 9-speed transmission, but only got 7. This is a safety issue. I drive mostly 75 mph highway roads in Northern Texas using my adaptive cruise and am causing harm by the rpm being much higher than it should be.