NHTSA Complaint #11463886 — 2018 JEEP CHEROKEE

The contact owns a 2018 Jeep Cherokee. The contact stated while driving at various speeds, the front end of the vehicle and the steering wheel would violently shake and vibrate while depressing the brake pedal. The contact indicated that the check engine warning light was illuminated when the failure occurred. The vehicle was taken to the local mechanic who diagnosed that the passenger’s side and driver side front wheel ball joints were damaged. The passenger’s side ball joint was more severely damaged. The vehicle was then taken to the local dealer who confirmed the diagnoses. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.