NHTSA Complaint #11463208 — 2022 PRIME TIME TRACER

What component or system failed or malfunctioned, and is it available for inspection upon request? The axels on our brand new 2022 Prime Time Tracer is completely bent. We have taken the TT to 2 locations within 2-3 hours of our home. When we got home from the last (2nd) trip, we noticed that the tires were shot- the wires were showing on both back tires. The dealership (TOPPERS, Waller, TX)- wanted us to DRIVE the TT to them for assessment but this is unsafe so we found a mechanic close by and dropped it off there for review. The mechanic at C&D in Pasadena, TX determined that the axels were undersized and unsafe for our travel trailer. He recommended replacing the axels, breaks, drums, wheels, and bearings considering we need a larger axel to safely transport our travel trailer. The mechanic from C&D is available to discuss the issue if necessary. How was your safety or the safety of others put at risk? Yes- with a undersized and bent axel, the tires were wearing rapidly and could lead to a blowout and vehicle accident which could be life threatening. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes it has. C&D RV service Center- 2311 Preston Ave. Pasadena TX, 77503. Tel:713-534-6304 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet- still finding out how to safely transport the travel trailer an hour away from our house without putting our life in danger. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Hastened tire wearing was apparent after 450 miles.