NHTSA Complaint #11461231 — 2013 FORD EXPLORER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11461231
Vehicle	2013 FORD EXPLORER
Component	SUSPENSION
Date of Incident	April 18, 2022
Date Filed	April 18, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 21V537000 (Suspension) however, the part to do the recall repair was not yet available. The local dealer was contacted and the dealer had rescheduled the appointment twice. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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