NHTSA Complaint #11460561 — 2016 KIA SPORTAGE

Received a recall notice stated "An Engine compartment fire may occur in the area where the Hydraulic Electronic Control Unit is located in your vehicle. The exact cause of fire remains unknown. However, it is believed that the HECU may experience an internal electrical short circuit that could result in overcurrent. An electrical short circuit in the HECU increases the risk of an engine compartment fire while the vehicle is parked or driving. A fire increases the risk of injury. Out of an abundance of caution, park your vehicle outdoors and away from other vehicles or structures until you have the recall repair performed." Yet, with this kind of instruction, KIA offered NO temporary replacement vehicle like a rental car. I called KIA corporate directly, spoke with their consumer department and also a supervisor. No one could offer any date for the fix or assistance with a rental car or temporary replacement vehicle. The dealer I called, Greenway KIA of Franklin TN, had just gotten the notice I was told yesterday, 4/11/2022, yet my letter was dated 3/31/2022. They had no other communications or directions from KIA corporate except the same letter that I received. An engine fire risk is a huge recall and KIA should have either an immediate repair available, or provide owners of the affected vehicles a safe vehicle to use until a fix can be provided. This is not a window regulator recall. It's an engine fire risk recall. "Parked or driving."