NHTSA Complaint #11460460 — 2012 NISSAN ALTIMA

I have a 2012 Nissan Altima. Four years ago I drove from Sacramento, CA, to Reno, NV, with two friends in my car. As I was driving over the summit on Highway 80 my car started to lose power. This was extremely scary as the highway is only two lanes and since it was a Saturday there was a lot of traffic. I was driving in the slow lane and as my car continued to lose power and slow there was noplace to get off the road. I pulled onto the narrow sholder between the slow lane and the concrete barrier and my car came to a complete stop. Since there were cars whizzing by I was not able to open either the drivers side door or the passenger side door, which was inches away from the concrete divider. At this point I was shaking uncontrollably and in a panic I called Nissan of Sacramento to tell them what happened. The technician suggested that my transmission may have over-heated. He suggested that I wait for the transmission to cool and see if I was able to then make it to the nearest freeway offramp, which I did. After exiting the freeway we waited for an hour or so and were then able to proceed to Reno, NV. Once there, I took my car to a mechanic who checked the other systems and could find nothing wrong. Once back home in Sacramento I took my car to Nissan of Sacramento and was then informed that my transmission had burned and would need to be replaced. They contacted Nissan and were informed that there were no recalls and that I would need to pay for a new transmission out of pocket and the cost would exceed $4,700. After contacting Nissan myself, they informed me that they would not cover the cost of a new transmission. Since I am a retired, single senior citizen living on a fixed income, I have not been able to replace the transmission and subsequently have not driven more than 20 miles from my home. I have read that CVT Transmission problems are very common with Nissan Altimas. Why would they deny my claim when this is such a serious safety issue?