NHTSA Complaint #11459467 — 2019 KIA FORTE

The transmission failed while on the interstate/freeway while trying to merge into traffic. The vehicle lost power and would not accelerate even though the engine was revving up in RPMs. The vehicle is available. The transmission was replaced with a "Refurbished Transmission" through Warranty by KIA. Two days later the car began jerking and the check engine light came on. The vehicle was returned to the Dealership. The car was then returned to me, the owner, only to have the Check Engine light come back on, so the car was returned a third time for "Transmission" related issues. The vehicle in question has been at the dealership for over two months as the Dealership tells me that they are going "back and forth with KIA Techline" to figure out the issue. The initial Transmission failure was confirmed by the KIA Technicians and reproduced prior to the "Refurbished" transmission being put in. The vehicle and component have been inspected by the KIA Technicians who say they cannot solve the issue and are currently working with KIA Techline to solve the issue. The only prior symptoms were briefs moments of hesitation in acceleration from the vehicle when on the interstate/freeway. This series of events began at the beginning of December 2021 and the vehicle is still in the shop as of April 3, 2022.