NHTSA Complaint #11456109 — 2015 TOYOTA COROLLA

The contact owns a 2015 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 20V024000 (Air Bags). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, another vehicle T-boned the passenger's side of his vehicle. The seat belts did not restrain him, his wife, and their three minor children, upon impact. None of the air bags deployed upon impact. The contact suffered a left shoulder injury, and his wife suffered a hip injury. The three children did not sustain any injuries. The contact, his wife, and their children later received medical attention at the hospital. A police report was filed. The contact was able to drive away from the scene of the collision after roadside assistance replaced the passenger's side front tire. The dealer was made aware of the failure and requested the repair bills, the police report, and medical bills. The manufacturer was made aware of the failure and a case was opened. The manufacturer requested a demand letter but provided no further assistance. Prior to the collision, the contact's sister was also involved in another collision with the vehicle, and the same failure occurred. The failure mileage was approximately 120,000.