NHTSA Complaint #11454957 — 2014 KIA FORTE

My car had recall service performed last year at First Kia in Simi Valley, CA. The work (for engine fires) took four months to complete, because on my first two visits they were refusing to perform recall service. The recall was to fix oil leaks and update the knock sensor. They never did fix my leaking engine. A few weeks ago some engine noise made me concerned. First Kia denied any warranty coverage on the work performed. The recall notice meanwhile explicitly describes oil leak corrections and warranty updates. At present my car has a knocking trouble code and I've now been misled by First Kia into great cost.