NHTSA Complaint #11452592 — 2020 TESLA MODEL X

BACK OVER PREVENTION: WARNINGS issue reported to NHTSA

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Complaint Details

ODI Number 11452592
Vehicle 2020 TESLA MODEL X
Component BACK OVER PREVENTION: WARNINGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Rear View parking camera will freeze. At times when putting the vehicle in reverse the rear view camera will freeze and be stuck on the same frame. When rolling back slowly this can, at times be hard to recognize. Especially in areas of bad visibility this has led to near misses. Recently when backing out of a parking spot at Rady Children's hospital, the camera was once again stuck and I only realized 1-2 seconds into slowly backing the vehicle out of the parking spot inside a cover parking garage. During the time I almost hit cross traffic that was invisible on the stuck rear view camera. Even after finally backing out without the help of the camera, the image was still frozen.

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