NHTSA Complaint #11451104 — 2017 PORSCHE 718 CAYMAN

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11451104
Vehicle 2017 PORSCHE 718 CAYMAN
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

I have a Porsche 718 Cayman [XXX] I purchase this vehicle October 16, 2020 with only 1,500 miles on the odometer from Porsche of Tucson 4690 E 22nd St, Tucson, AZ 85711. Purchase Porsche extended platinum warranty for 96/100,000 miles. My passenger side 3- point seatbelt will not retract back properly. This is definitely a safety issue for the passenger. I set up an appointment to have it fix with the Porsche of Tucson dealership. I was told that it would not be covered under the platinum warranty. The odometer mileage I have now on my Porsche 718 Cayman is 13,685. I believe it should be covered due to a safety issue and especially with low mileage on the Porsche 718 Cayman with passenger seat belt not retracting back it stays loose on the passenger when seat belt is on. As a driver I never sit in the passenger side and just recently notice the belt being twisted and not properly aligned when my passenger complaint about belt. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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