NHTSA Complaint #11449968 — 2013 FORD ESCAPE

The contact owns a 2013 Ford Escape. The contact stated while her husband was driving 25 MPH, the engine overheating warning light was illuminated before the vehicle stalled. The driver was able to restart the vehicle. The driver added engine coolant but continue to experience failure. The vehicle was not drivable. The driver towed the vehicle to an independent mechanic and was informed that the head gasket needed to be replaced. The mechanic also noticed that the engine was cracked. The vehicle was not diagnosed or repaired. A dealer was not contacted. The contact attempted to call the manufacturer but was unable to speak to a representative. The failure mileage was approximately 130,000. There was a faulty fuel injector which caused it to not pass emissions. After taking care of that problem, the coolant would run dry very quickly, in a matter of minutes. At this point, the engine light came on and the car just stopped dead in the middle of the street. Consumer sold the vehicle due to hazard.