NHTSA Complaint #11449851 — 2021 TESLA MODEL Y FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Complaint Details

ODI Number	11449851
Vehicle	2021 TESLA MODEL Y
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	February 1, 2022
Date Filed	February 2, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

My 2021 Tesla Model Y has a huge problem with phantom braking. It even occurs when I am only using cruise control. Sudden stops and slow downs. I clearly has problems with large vehicles approaching in adjacent lanes. Not only does it scare the daylights out of my passengers, but it is a major safety issue is someone is following closely behind. The answer I get from Tesla Mobile service is to keep reporting it as a "bug". The answer I get from my Tesla Service center is "what to you expect...Tesla Vision is still in Beta mode". I am selecting a date below because your form requires it, but the problem has been occurring since I took delivery in July of 2021

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