NHTSA Complaint #11449590 — 2015 KIA FORTE

Every few months my car won’t crank. I have to get it towed to the dealership. They normally change the spark plugs and it runs again. Recently, they changed the spark plugs but I was also told that I had an engine oil leak(which is very hazardous), oil is leaking onto my engine which is causing my spark plugs to burn out so quick. They claimed they didn’t know what was causing it and told me I would have to wait until my car breaks down completely before being able to know exactly what’s causing it. Informed me that changing the spark plugs is only a temporary fix and I would go through this process again(my car not cranking and spark plugs needing to be replaced).