NHTSA Complaint #11449105 — 2016 FORD MUSTANG

Around September of 2021 the backup camera on my 2016 Ford Mustang convertible began to fail to show a viewable image. After visiting a dealer who wanted $500 to replace the camera, I watched this video from a Ford Master Mechanic to realize my problem (https://www.youtube.com/watch?v=71Onbo8PgrY). Upon examination, I discovered that there were two zip ties, one in the trunk and the other at the body, severely restraining the free movement of the wiring as the trunk open/close. I clipped those zip ties and then carefully opened the wiring cover at the junction of the trunk and body. Several of the wires in the harness, including a coaxial cable, showed stripping of the wire's plastic cover and wire damage from the severe constraint caused by the tie's compression. This is clearly a factory manufacturing error and should be recalled for replacement or repair.