NHTSA Complaint #11446968 — 2015 VOLKSWAGEN GOLF

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11446968
Vehicle	2015 VOLKSWAGEN GOLF
Component	AIR BAGS
Date of Incident	January 8, 2022
Date Filed	January 10, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Clockspring broken it’s the third time in 4 years. I was pulling out of a parking lot making a left turn. There was a ratcheting sound from the steering wheel. I then had an airbag error and none of the steering wheel mounted controls were working including the horn. The defective part is still installed.

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Other AIR BAGS Complaints

#11529909 — July 1, 2023 — Air bag error appeared on dashboard. Horn is not functioning as well. May be due to a faulty switch in the steering.

#11508805 — February 23, 2023 — Clock spring issue in VW golf’s should re reinvestigated. These are failing on these cars and companies are not look...

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#11444518 — December 20, 2021 — We purchased our VW Golf TDI ([XXX]) in January 2015 and have now had to replace the clock spring three times. The fi...

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