NHTSA Complaint #11445377 — 2016 KIA SPORTAGE

the car was bought certified used from Galpin Kia which is no longer in business. That location closed down. I had gone 2 times with the same issue and they refused to look under the car & mechanic basically said chill out it’s fine. Sent me to galpin Ford to which I talked to 2 employees and In tears expressed my fear and concern yet was told to relax and nothing was wrong .took to Kia new location 2 times was told to come back and 3rd I refused to leave till it was looked at. Mechanic said it was not in good shape and rep told me to not drive unless a emergency & would email me that night which was Saturday what labor it needed and prices and I’ve yet to hear back I followed up twice since and still no response ..the fact I was told not to drive & it mechanic stated to rep in Spanish, basically something with wheels and tires being eaten away while driving also a ball bearing cracked and they asked if I had receipts as it could be a lemon.. I try to keep all my conversations via chat or email for this very reason i also have emails I’ve communicated with corporate about the situation to which I had no response and most of the repairs that I got were at certified kia service stations. It needed alignment 4-6 within 6 months. Car pulling badly and needed tires changed or alignment each time. Car feels like it’s gonna fall apart and at times the wheel kinda tightens up and I feel i don’t have control. I’ve been dealing with this over a year and no one has even bothered to check after my constant emails, calls voicing my concern & fear of driving. It sits in garage since while trying to get Kia to do something, pandemic hit and coincidentally the warranty conveniently expired. Please help