NHTSA Complaint #11445139 — 2016 FORD FIESTA

The contact owns a 2016 Ford Fiesta. The contact stated that the transmission would suddenly slip while driving at various speeds. The contact would let up off the accelerator pedal until the transmission realigned itself. The failure recurred several times per day. The failure had become more frequent. The hood ajar warning light would illuminate inadvertently. There were several other unknown electrical failures experienced. The contact took the vehicle to a certified mechanic who confirmed that the transmission had failed and needed to be replaced. The contact confirmed that the VIN was not under recall. The contact called the manufacturer and a case was opened. The contract was instructed to report the failure to NHTSA and to have the dealer diagnose the vehicle. The vehicle was not diagnosed. The dealer was contacted and confirmed that the VIN was not included in a recall. The approximate failure mileage was 65,000.