NHTSA Complaint #11443362 — 2015 KIA FORTE

The contact owns a 2015 Kia Forte. The contact stated while driving at 45 MPH, he heard an abnormal knocking sound coming from the engine with the check engine warning light illuminated. The contact took the vehicle to an independent mechanic for an oil change. The contact stated that while driving for approximately two miles down the road the knocking sound returned. The contact veered to the side of the road and attempted to restart the vehicle and heard another loud knocking sound coming from the engine. The vehicle would not restart. The contact had the vehicle towed to an independent mechanic who inspected the vehicle and diagnosed the failure as rod blown in the engine and that the engine needed to be replaced. The contact then had the vehicle towed to the local dealer to be diagnosed. The dealer confirmed the previous diagnosis and informed the contact that the vehicle was included in NHTSA Campaign Number: 20V750000 (Engine). The contact spoke with local dealer about the recall and was informed that the vehicle no longer qualified for the repair because the vehicle had exceeded the 150,000-mile threshold. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 201,100.