NHTSA Complaint #11442164 β 2013 FORD ESCAPE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11442164 |
| Vehicle | 2013 FORD ESCAPE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
Upon driving with my 3 young children on a 45mph road with 0 warning or notification the car quit accelerating. upon pulling over it would not restart. I had it towed to my house. A new battery was purchased and the car seemed fine. not even a few days later the low coolant light came on and even after filling it the next day it was empty again. Then whenever i slowed down, stopped at a light or stop sign the car will not accelerate as if the gears are not engaging.the reverse doesn't work at all anymore. after making a left turn into my neighborhood the car without any warning lights or notice would not go at all and i tried to restart to get it to go and a car (that was wayyy down the rd) honked it's horn and sped by me to where my car rattled. With my 3 children in the car who were terrified. My oldest who is 8 now has anxiety getting into vehicles. I called ford dealership and was told to call Ford. Ford said they had assistance prpgrams and then upon calling back with scheduled appointment said there was no such thing. Im told it's $100 just to diagnose it at ford and refuse to wave it. They said it sounds like the transmission which would be around 8k +... I'm only halfway through this car loan and am now paying on a car that is no longer drivable and costs more to fix than it's even worth. This is totally wrong that this car can still legally be sold with an open investigation as dangerous as this. it shouldn't take a death for action. The car is available for inspection upon request. It is sitting in my driveway.
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