NHTSA Complaint #11439684 — 2021 HONDA HR-V

The contact owns a 2021 Honda HR-V. The contact stated that the key would not go in the ignition. The vehicle was towed to the dealer, but the dealer could not duplicate the failure. The failure recurred and while taking the vehicle back to the dealer, the vehicle would not turn off. The dealer was able to turn off the vehicle but could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 876.