NHTSA Complaint #11435879 — 2021 JEEP GLADIATOR

The contact owns a 2021 Jeep Gladiator. The contact stated while driving 70 MPH on concrete pavement, after transitioning from the concrete pavement to asphalt, the front end of the vehicle bottomed out inadvertently. The contact veered to the side of the road. The contact was able to continue to drive the vehicle at a lower speed. The vehicle was taken to the dealer who tests drove the vehicle and diagnosed that the front shock absorber needed to be replaced. The manufacturer was notified of the failure and advised the contact that they would follow up with the dealer. The vehicle was not repaired. The approximate failure mileage was 1,100.