NHTSA Complaint #11435417 — 2018 SUBARU CROSSTREK

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11435417
Vehicle	2018 SUBARU CROSSTREK
Component	STRUCTURE:BODY
Date of Incident	October 1, 2021
Date Filed	October 4, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The third windshield we've had on this car cracked again for now reason. This is available for inspection, and we have documentation of the previous issues, including when Subaru paid part of the second one because they determined there was no reason the windshield should have cracked. Windshield cracked while in the driveway (we were in the car), determined unsafe to drive.The problem keeps occurring. Each windshield replacement has been performed by the dealership we bought the car from. The vehicle has been inspected by the State Farm insurance folks for payment of the first windshield repair. There was no warning for the crack.

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