NHTSA Complaint #11435183 — 2020 NISSAN ARMADA
ENGINE issue reported to NHTSA
Crash 2 Injuries
Complaint Details
| ODI Number | 11435183 |
| Vehicle | 2020 NISSAN ARMADA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 2 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OK |
Consumer Description
My car had the recall work completed about a month ago, just for your information. Yesterday, while out with a friend ,I noticed, and made comments aloud about “ is my car in drive?”…”my car feels like it’s ‘pulling’ or something, almost like the emergency brake engaged …(but it was NOT) periodically I continued to mutter these same types of statements intermittently. I had decided, if the vehicle continued, I would call dealership for appt. It is still under complete warranty and just turned 16,000 miles. Later that afternoon, at about 5:30 pm My friend and I were driving out of a restaurant parking lot, preparing to pull onto a (somewhat) main rd, when suddenly, and without any warning the car UNEXPECTEDLY ACCELERATED, totally,lunging us forward up a curb, up onto a berm/median, that divides north and southbound traffic, and OVER a Boulder/huge decorative rock, app. Three feet high, slammed us back down, both very frightened , I yelled “I can’t make it stop!!” I thought to turn off engine or put into neutral ,as we were then on the wrong side of the road ,facing oncoming traffic….My friend yelled for me to turn into another parking lot. At that juncture I was able to do so, successfully, then turned the car off. I’m still unsure if I was able to place the out-of-control car in neutral. Even with seatbelts on, we were being tossed up and down like rag dolls.friend immediately tearful due to sternum pain & hand pain. My hand was hurting, as was my rib cage area in front right and right side of spine & knee. These “injuries” were noticeable within a few minutes of exiting the car, calming down a bit & looking to see damage.We were beyond stunned, and were attempting to figure out what had just happened to us!The undercarriage of the vehicle appeared bent,hood buckled ,pieces of under car were left in oncoming lane,paint cracks from force jamming car into curbs, median/berm & Boulder.Followed Nissan protocol.Car towed to nearest dealer,they will call w/I days.
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