NHTSA Complaint #11435022 — 2014 FORD ESCAPE ENGINE

Complaint Details

ODI Number	11435022
Vehicle	2014 FORD ESCAPE
Component	ENGINE
Date of Incident	September 22, 2021
Date Filed	September 30, 2021
Mileage	51,187 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

The contact owns a 2014 Ford Escape. The contact stated that while driving at slow speeds, the vehicle overheated. There was an abnormal odor and detection of heat inside the vehicle. A message to pull over and check the engine was displayed. The vehicle was taken to the local dealer where it was diagnosed that there was anti-freeze in the engine and the engine needed to be replaced. The repair parts were not available. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The contact mentioned being extremely concerned about driving the vehicle and a possible fire. The failure mileage was 51,187.

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