NHTSA Complaint #11434405 — 2013 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11434405
Vehicle 2013 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

2nd day I had it temp out side was -15° in Feb. I started my car and warning lamp said low coolant service immediately not even 2 minutes it said pull over safely engine will shut down. dealership came got it said it was a coolant hose.... they lied. it was the coolant bypass valve that was malfunctioning. I got the car back and it was okay for a couple weeks then said low coolant. I've been dealing with pretty significant coolant bypass valve problem since. so I got to researching and found that there was infact a recall on my year, make and model car but yet my vin wasn't included. this is seriously going to cause me or my family serious injury if not fixed and I do not believe I should have to pay for repairs on something that's known to be faulty.

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