NHTSA Complaint #11434186 — 2015 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11434186
Vehicle	2015 JEEP CHEROKEE
Component	ENGINE
Date of Incident	August 11, 2021
Date Filed	September 24, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Rocker bearings failed in the rear of the head. This impacted the right side intake camshaft. They replaced the rear intake and rear camshaft, rear and front rockers and also valve cover gaskets and upper intake seals. The only indication of a problem was a tapping sound coming from the engine. No warning lights on the console. If this had gone UN repaired the engine could have seized at any time while traveling causing an accident. The repair technician indicated that the new parts would not fail the way the original equipment failed. Chrysler has refused to pay for the repair.

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