NHTSA Complaint #11432954 — 2016 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11432954
Vehicle 2016 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

I have reported this problem before, all the warning lights on dashboard light up and car loses power. The first time I was driving on a highway at 70 mph and the car completely shut off, the second time, my wife was driving, with my daughter, and the car shut off while she was going 40 mph. She almost cause a chain reaction accident because she panicked when the car would not respond to her acceleration. In both instances, all the warning lights on the dashboard light up and the car goes into limp mode. The first incident, Honda updated the transmission software, after about 8-months later, Honda service found a DTC P0369 code and now want $2500 dollars for repairs. They want to replace the CMP sensor, Cam Shaft, Cam Shaft Thrust Cover, Valve Cover Gasket and Camshaft Seal! Why would a 2016 need a new Camshaft? There has to be a design issue with the engine, I would call this a premature failure of a critical part. Since this causes the engine to shut down, at any given time, the car cannot be driven until the camshaft is replaced. All I want is to have Honda make things right, a car with 76,000 miles should never have engine surgery like this, period! I render the Honda Pilot from 2016 to 2021 unsafe to drive, the engine has not changed, I wonder if they fixed the camshaft problem on later models? If so, they know there is a design issue.

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