NHTSA Complaint #11430282 — 2021 FORD E-450

The contact owns 2021 Ford E-450. The contact stated that while driving at various speeds on the freeway, the contact mentioned that any time another vehicle or object was near the vehicle, it lost steering capabilty. The contact would have to regain control of the steering wheel in order for the steering wheel to resume back to normal. No warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and kept for three days however unable to duplicate the issue. The vehicle was not repaired. The failure recurred. The manufacturer was notified of the failure and was informed to take the vehicle to another dealer to have a second diagnosis test ran. The failure mileage was approximately 11,015