NHTSA Complaint #11430018 — 2016 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11430018
Vehicle	2016 FORD EDGE
Component	ENGINE
Date of Incident	August 19, 2021
Date Filed	August 21, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

For 2 months, now, when I fill my gas tank, the vehicle fails to start. After several attempts it chugs then fires up. 2 days ago it started to make a strange humming noise that would last about 5 seconds then stop about 3-4, then come back. Sometimes the hum lasted longer. Happened for a good 5 miles. Then, as I’m driving, the engine starts choking and the rpm gauge is bouncing. Then it sounded like it wanted to shut off so I immediately pulled over. I called a local Ford dealership. I took it there and the garage manager says it sounds like a fuel pump and scheduled me to come in this week for a diagnostic or code check. Didn’t say it wasn’t safe to drive.

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