NHTSA Complaint #11429886 — 2014 KIA FORTE

The contact owns a 2014 Kia Forte. The contact stated that the vehicle was consuming excessive oil and there was oil leaking onto the ground. The contact had to put 1 to 2 quarts of oil for every trip. There was also smoke coming from the engine and a loud knocking noise was heard. The vehicle was taken to the dealer on four separate occasions and the dealer refilled the oil. However, the dealer could not diagnose the failure. The contact stated that the dealer attempted to make her sign a waiver but when she refused, the dealer would not provide any assistance. The vehicle was not repaired. The contact was concerned that the vehicle may catch fire. The contact attempted to contact the manufacturer but was not able to speak to a live representative. The failure mileage was 54,498.