NHTSA Complaint #11428888 — 2011 BMW 328XI

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11428888
Vehicle 2011 BMW 328XI
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 52,202 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State ME

Consumer Description

The contact owns a 2011 BMW 328XI. The contact stated that while driving at unknown speeds, an odor appeared from the exhaust pipe and under the hood where the engine was located. The contact mentioned that every year the oil was changed at an independent mechanic where it was diagnosed and determined that the valve gasket failed and needed to be replaced. The vehicle was not repaired. The failure recurred. The contact feels unsafe driving the vehicle. The manufacturer was notified of the failure and provided the contact with a case number. The dealer was contacted and confirm that no recalls under the VIN. The contact mentioned NHTSA Campaign Number: 17V683000 (ENGINE AND ENGINE COOLING) as a possible solution to the failure however the VIN was not included. The failure mileage was approximate 52,202

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