NHTSA Complaint #11428862 — 2011 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11428862
Vehicle	2011 KIA SORENTO
Component	ENGINE
Date of Incident	June 29, 2018
Date Filed	August 12, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

Unknown. I have been having oil loss since 2018 and have extensively reported the issue to my local kia dealership where I receive certain. I was instructed to do an oil consumption test that the service department later had no idea what that would have done. Twice the engine has nearly ran out of oil with no warning and I have to regularly monitor the oil level between service. At times it is very low. If I accelerate too quickly it smokes white smoke and smells of burning oil. This is a safety issue if I am merging into traffic and I am unable to accelerate fast enough to not cause an accident. This has been an ongoing issue with this vehicle.

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