NHTSA Complaint #11428626 — 2012 MINI COOPER COUNTRYMAN AIR BAGS

Complaint Details

ODI Number	11428626
Vehicle	2012 MINI COOPER COUNTRYMAN
Component	AIR BAGS
Date of Incident	October 15, 2020
Date Filed	August 11, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

The front passenger occupancy detector (or OC3) failed, making the passenger airbags inoperable. This is a common problem with minis and many other models have had the mat warranty extended. The dealer confirmed that the OC3 is bad but wanted $800 just to order the part which is embedded in the seat cushion. Consumers shouldn't have to bear the cost of a defective vital safety component that should last the life of the car.

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